Your Rights as a Policyholder — The Lever of Power
You are not just a “customer”; you are a legal entity protected by the IRDAI. If an insurer breaks their promise, you have powerful levers to pull to ensure justice.
- The Free-Look Period: Your 15-to-30 day “return policy” if you realize you were mis-sold.
- Bima Bharosa: How to use the IRDAI’s centralized portal to make insurers take your complaint seriously.
- The Representation Letter: How to write a factual (not emotional) appeal that forces a claim review.
Watch this video to understand the “Bill of Rights” that every insurance company hopes you never read.